Frequently asked questions
1. When can I receive the goods after placing an order and paying?
A: Please refer to the shipping instructions for details.
2.I have a Japanese product that I want to buy but it is not available on the official website. Can I buy it?
A: You can contact us directly through LINE on the official website!
member
If you have forgotten your website login password, please click Forgot Password to submit your request. The system will resend a new password to your registered email address; after logging in, the system will ask you to reset your password.
You do not need to register to shop, and it will not affect your relevant rights when shopping.
If you choose to register a website account, or log in with an existing account, the system will automatically provide you with address and other relevant information when you make a purchase again, saving you shopping time.
Payment
You can choose to pay in full by credit card or bank transfer. Please refer to the payment method for details.
For your personal data, we comply with the relevant regulations of the "Personal Data Protection Act" and conduct network security monitoring operations in accordance with national laws and regulations to ensure that your data security and privacy rights are not violated. You can also refer to the privacy policy .